Go Live Milestone: SFI Deploys Skilled Team to Prestigious BGC Residence

Sales, Operations, and Recruitment team with Deployed Employees

March 7, 2025, marked the official Go-Live of Servicio Filipino Inc.’s newest partnership with a prestigious residential property in Bonifacio Global City (BGC), Taguig. This engagement reflects SFI’s continued commitment to delivering reliable workforce management solutions across the real estate and property management sector.

Following the formal award of the contract on February 3, 2025, SFI successfully deployed seven (7) employees to the site, comprised of four (4) concierge personnel, one (1) collection assistant, and two (2) administrative assistants. This initial deployment was officially endorsed in coordination with the property’s general manager and served as a ceremonial milestone akin to a ribbon-cutting for the newly assigned personnel.

The Go Live activities included:

• Final documentation of recruitment and onboarding requirements

• Site familiarization and alignment meetings

• A transition coordination session between SFI’s operations team and the client’s point-of-contact

This launch resulted from strong cross-functional collaboration among SFI’s Sales, Operations, and Recruitment teams.

In an interview, Ms. Jonavie Horca, Sales Officer, shared her perspective on the importance and future of this partnership:

Jonavie Horca, Sales Officer

“We currently have seven employees deployed, but we’re already seeing potential for expansion. The client has expressed interest in exploring additional services such as housekeeping and special project support. That’s a strong indicator of trust and opportunity.”

Looking ahead, SFI has scheduled a formal performance review on June 23, 2025, which will mark the completion of the first quarter of service delivery. According to Ms. Horca, this review will serve as a checkpoint to evaluate key outcomes—including service accomplishments, client feedback, and improvement opportunities.

“We’re still in the early transition phase,” she added. “But this review will tell us how well we’re meeting expectations. Success for us means positive feedback and the potential to expand our services moving forward.”

When asked about the long-term goal, Ms. Horca emphasized SFI’s commitment to sustainable partnerships:

“We aim to establish a long-term relationship that allows us to grow, expand our services within the property, and earn referrals to other locations within their network.”

As SFI continues to uphold its standard of excellence in workforce management, this Go Live represents another step in providing people-first solutions tailored to the evolving needs of premier residential environments.

For inquiries, contact us at marketing@serviciofilipino.com.